We are aware of an ongoing issue affecting some players when attempting to play via Steam, where a “Unable to connect to server” error message is preventing access to the game.
We are actively investigating the issue and will add updates here as they are available.
Thanks for your continued patience!
UPDATE 16:15 UTC 17/03
We have continued to investigate the reports from affected users, and at this stage, have not identified a widespread issue that may be causing these incidents. As such, we believe these to be isolated incidents. If you continue to experience issues please contact us and we will do our best to resolve the issue for you.
UPDATE 17:25 UTC
Upon review, whilst we believe we have been able to resolve the issue for some users, we are still receiving contacts from users affected by this issue. We are continuing to investigate.
RESOLVED 09:00 UTC
We believe the issue has been identified and should now be resolved. If you continue to experience issues, please get in touch and let us know.