Your Prominence Poker account is linked to the third-party platform that you use to play through. If you don't have access to the registered email address, you'll need to recover your third-party platform account that your progress is on.
Steam | Recover your account
If you have access to the email address or phone number registered to your account you can request a password reset to log back in.
If you don't know the email address or phone number you'll need to contact Steam customer support directly to get assistance.
For more information, head to this guide on recovering a lost Steam account.
Xbox | Recover your account
If you know and can access your email address registered to your account, you can request a password reset here to log back in.
If you don't know your email address you'll first need to try and find it.
If after this you are unable to access the email address or are still having issues, contact Microsoft support..
PlayStation | Recover your account
If you know your email address registered to your PSN account, you can request a password reset here to log back in.
If you don't know or can't access your email address registered to your PSN account, you'll need to contact PlayStation support directly..
I still can't access or recover my account. Can you transfer my progress to a new account?
Due to technical limitations, it isn't possible for us to transfer progress between accounts or platforms, even if you've lost access to your current account.
If you are unable to recover your account you will need to create a new account to continue playing: